It is not a secret that business process optimisation is one of the important ways to improve corporate ecosystem. The value of business processes was underestimated for a long time. Over the last 25 years a lot of methods and methodologies, tools, techniques has been improved providing assistance for all phases of the BP lifecycle:
- Process Discovery
- Process Analysis
- Process Redesign
- Process Implementation
- Process Monitoring and Controlling
The result of last phase feeds back into the 1st, 2nd etc. phases (process discovery, process analysis, process redesign etc.), so the lifecycle must be seen as being circular!
IT is the key instrument which supports to develop and improve business processes during each Phase.
As we consider organisation through system prism and to achieve maximum efficacy IT specialists must work together with different specialists of departments, business analysts, managers etc.
Once Bill Gates mentioned that “The first rule in any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency”.
There are a lot of BPM software in a market now which are definitely different, for different spheres, different processes etc. It is very important to choose a trusted IT partner who will support your company in each stage of BP optimisation.
To be continued…